Press Releases

For 36-year-old Grace, her sari-sari store in Quezon City is a way to support the financial needs of her family. A mother of three children, Grace works day and night to ensure that her store is filled with grocery products and additional services such as telco load for her customers.

Naoemi Fuentes, a Service Surveillance and Assurance Specialist under Smart’s Network Service Operations, has been with the company for 24 years. From the early days of analog communications to the cutting-edge era of 5G, she has been witness and a contributor to the evolution of telecoms.

Smart was among the first operators in the world to adopt the principles of GSMA's HCC, which was launched in 2015. The HCC is a set of principles and best practices reached collaboratively between mobile network operators (MNOs) on how to prepare for, respond to, and recover from a sudden onset emergency. Since it was launched, there have been more than 160 MNO signatories of the HCC, operating in 112 countries.