Articles & FAQs

Read up and get the information you need immediately.

Visit Smart Help

Get in Touch

Contact and visit us to get the help you need.

Book an Appointment

Connect with us

Call us

  • Smart Postpaid, Smart Prepaid, TNT

    Toll-free via Smart SIM *888

    Via Hotline (02) 8 888-1111

  • Smart Load Dealers

    Toll-free via Smart SIM *7744

    Via Hotline (02) 8 845-7744

  • Smart Infinity

    Toll-free via Smart SIM *800

    Via Hotline (02) 8 848-8806

  • Smart Bro Enterprise

    Toll-free via Smart SIM *177

    Via Hotline 177

  • Smart Mobile Broadband (Plug-It, Pocket WiFi, Smart Bro SIM)

    Toll-free via Smart SIM *888

    Via Hotline (02) 8 888-1111

  • Smart World Toll-Free Roaming Hotline

    Toll-free via Smart SIM +63 2 8 848 8878

    Via Hotline  

Toll-free charging is not applicable during international roaming.

NOTE: Starting October 6, 2019, all telephone numbers with area code 02 will become 8 digits. Just add "8" before your existing 7-digit PLDT number and you're set. Go to https://pldthome.com/updateto8 for more details.

Visit us

Smart Communications, Inc.

Address: 6799 Ayala Ave., Makati City, 1226, Philippines

Phone: (02) 8 811-0211

Locate a Smart Store near you and schedule an appointment.