"Libreng Tawag" services via Smart Satellite (SmartSAT) and “Libreng Charging” stations are currently available in Poblacion, Sta. Cruz in Marinduque; LPMC Office, Rizal St., Sorsogon City; and at the evacuation center in Pinamalayan Maritime Foundation and Technological College Inc.

Smart will also set up free calling stations in some areas in Catarman, where 90% of the population is affected by Typhoon Nona. The Provincial Disaster Risk Reduction Management Office is coordinating response and rescue efforts via SmartSAT.

In anticipation of the typhoon, Smart has prepositioned communications support for the use of local government units for emergency response efforts. Smart likewise deployed mobile phone and SmartSAT units to Alagang Kapatid Foundation of sister company, TV5.

The telco provided SmartSAT to the Department of Social Welfare and Development to facilitate faster coordination of relief efforts, and extended communications assistance to Albay Public Safety and Emergency Management Office before Typhoon Nona made its landfall in Bicol.

Recognizing communications as an important form of relief, Smart has been consistent in immediately providing free calls and charging services during disasters.

Furthermore, as part of the Rapid Emergency Telecommunications Team (RETT) formed by the Office of Civil Defense (OCD), Smart has made a commitment to make available emergency communication links to help government and humanitarian agencies assess the needs of survivors and coordinate with each other better for more effective relief efforts to affected communities.