How to Personalize Your Smart Load Wallet

  • Retailer
Nov 08, 2021


To personalize your Smart Load Wallet account, you may download and register to the Smart Ka-Partner App

Make sure that your Smart Retailer SIM is in the SIM slot 1 of your smartphone during the registration so your personal information will be paired with your retailer account. 

To register, you may follow these steps:

  • Open the Ka-Partner App and tap Register here

  • Read the Terms and Conditions and Data Privacy Notice, then click Agree

  • Your Smart Retailer SIM number will automatically be detected

  • Enter your personal information. You will be required to provide the following:

    • Retailer/Store Type 
    • Complete Name
    • Birthday 
    • Store Address
    • Click Confirm Information
  • Enter your valid email address and set a password

  • Confirm your password and Tap Next

  • A One-Time PIN (OTP) will be sent to your retailer number. Enter the OTP and click Confirm

  • You will be asked to set up a 6-digit Security PIN which you will use every time you log in on the app

You can learn more on how to navigate the Smart Ka-Partner App through this e-guide.