If you cannot receive text messages, try these troubleshooting tips:
Refresh your device by turning it OFF and then back ON.
Check if your inbox memory is full and delete some messages to free up space.
If unable to receive text messages from a specific mobile number only, check if your device has a block list or block status feature. If the mobile number that is trying send you a message is in that block list, remove them from the list.
If problem persists, reach out to us so we can help. Visit this link to know where to contact us.
If you cannot receive text messages while roaming abroad, click here.