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How to Reconnect a Redirected Postpaid Line?

  • Postpaid
Sep 01, 2021


If your Smart Postpaid or Smart Infinity usage exceeds your credit limit or has overdue balance, Smart will temporarily redirect your outgoing texts, outgoing calls and mobile internet. Barring these services temporarily will help you manage your expenses.

To lift your account from redirection, simply settle your outstanding balance and report your payment to continuously enjoy uninterrupted connection. Please visit this link to where you can pay your bill.

To report a payment, you may send us a message on our Smart Facebook page or Twitter @SmartCares. You may also dial our Hotline *888 using your Smart mobile number or (02) 8888-1111 via landline or visit the nearest Smart Store.