Why are my roaming charges more than expected?

  • Bills & Payment
Jul 07, 2021


There are agreements between all carriers which dictate how much is charged for customers who travel into different areas.

  • The agreement between the different carriers varies by carrier and country.

  • What one carrier charges travelers in one country may be different in another country.


Based on which country and partner provider your account is connected to, prices may vary.

Note: Account redirection will not be prevented in case of usage upsurge (usage more than the credit limit) while roaming. To avoid untimely redirection while roaming, temporary increase in Credit Limit can be requested, subject to Credit approval.