When out of the country follow these 4 easy steps:

Step 1

Turn Off Wifi

TURN OFF WiFi on your phone setting

 

 

Step 2

Turn On Mobile Data and Data Roaming

TURN ON MOBILE DATA and DATA ROAMING

Step 3

Go to roam.smart.com.ph

Open your web browser & GO TO roam.smart.com.ph

Step 4

Click Subscribe

Select Data Packs, choose the Roaming Package that's right for you and CLICK "SUBSCRIBE"

smart-international-chatabroad-faq

Smart ROAM FACEBOOK is a data roaming service that allows Smart subscribers to use Facebook and Facebook Messenger app – while roaming outside the Philippines for a fixed rate of only P150 |100MB per day.

ROAM FACEBOOK is available to all Smart subscribers who are currently outside the Philippines, or are planning to travel outside the country soon.

Allow to use Facebook and Facebook Messenger App, subscribers who availed of this service can enjoy:

• Sending and receiving text chats
• Sending and receiving photos (photos will be compressed to limit data usage).
• Sending and receiving stickers

This service excludes the following activities:

• Using the VoIP / calling activities of the chat apps
• Browsing the Internet, accessing social networking sites, and other surfing-related activities. If you wish to be able to perform these activities while roaming, please subscribe to the GigaRoam service.
• Accessing received external links/URLs

You may avail ROAM FACEBOOK through the Data Roaming Manager. 

Before leaving the country:
   For Prepaid Subscriber:
     1. Have enough credits to avail roaming packages.
     2. Have a minimum balance of P100.
     3. Send "ROAM ON" to 333 an hour before your flight.
   For Postpaid Subscriber: 
     1. Update your account & settle unpaid balance.
     2. Call Smart Hotline *888 to check Data Roaming Status (roaming deposit may be required depending on account status.

When out of the country, follow these 4 easy steps:
  1. TURN OFF WIFI on your phone settings
  2. TURN ON MOBILE DATA and DATA ROAMING
  3. Open your web browser & GO TO roam.smart.com.ph
  4. Select Data Packs, choose ROAM FACEBOOK and CLICK "SUBSCRIBE"

ROAM FACEBOOK is valid for 24 hours. If you’re in the US and you subscribed at 1:00PM, ROAM FACEBOOK will expire the following day at 12:59 PM. You can monitor your ROAM FACEBOOK subscription at the ACTIVE tab of the Data Roaming Manager.

Yes!

Nope, there is no auto-renewal for ROAM FACEBOOK. Once your subscription expires, you need to subscribe again if you wish to continue enjoying ROAM FACEBOOK.

No, ROAM FACEBOOK may only be availed once you are outside the country with your Roaming activated.

Yes, ROAM FACEBOOK is a permanent data roaming offer of Smart.

You can enjoy each subscription of ROAM FACEBOOK 100 Mb of data for P150/ 24 hours or 200MB for P250/ 24 hours.

Please feel free to call our TOLL-FREE Smart Roaming hotline at +6328488878. Our Customer Service Representatives will be happy to assist you.