We are sorry for the hassle. : (
It could be any of these reasons. It is possible that your roaming service is not active, or there may be a problem with your account.
Our customer care representatives are ready to help you out.
Send us a message on Smart’s Facebook Page or if you are travelling with a friend with an active Smart number, give us a call, TOLL-FREE at +63 2 8848 8878.
Send us a message on Facebook, now.