Your travels just got a whole lot Giga!

Now you can take Giga with you on your international travels.

 

ALL-ACCESS DATA

Enjoy your fave online activities like surfing, streaming, and more.

 

VOLUME-BASED

Use your data whenever and however you like.

 

WIDE COVERAGE

Over 90 countries worldwide.

When out of the country follow these 4 easy steps:

Step 1

Turn Off Wifi

TURN OFF WiFi on your phone setting

 

 

Step 2

Turn On Mobile Data and Data Roaming
TURN ON MOBILE DATA
and DATA ROAMING

Step 3

Go to roam.smart.com.ph

Open your web browser & GO TO roam.smart.com.ph

Step 4

Click Subscribe

Select Data Packs, choose the Roaming Package that's right for you and CLICK "SUBSCRIBE"

Take Giga data with you to any of the following countries:

Tier Price Countries
Tier 1 P999 Australia, Belgium, China, Hong Kong, Indonesia, Japan, Kuwait, Malaysia, New Zealand, Singapore, Thailand, UAE, USA
Tier 2 P1,499 Cambodia, Canada, Denmark, Finland, Korea, Macau, Taiwan, Vietnam
Tier 3 P1,999 Albania, Czech Republic, Germany, Greece, Ireland, Malta, Portugal, Romania, UK

Here’s a list of our international roaming partners:

COUNTRY ROAMING PARTNER
CAMBODIA CAMGSM/ MOBILTEL
CAMBODIA SMART AXIATA
CHINA CHINA MOBILE
HONGKONG HUTCHISON HK
INDONESIA INDOSAT
JAPAN DOCOMO
KOREA KTF
MACAU CTM
MALAYSIA MAXIS
SINGAPORE STARHUB
TAIWAN FAREASTONE
THAILAND AIS/AWN
THAILAND TRUE MOVE/REAL FUTURE
VIETNAM VINAPHONE
COUNTRY ROAMING PARTNER
ALBANIA VODAFONE ALBANIA
BELGIUM BASE BELGIUM
BULGARIA TELENOR (Globul) BULGARIA
CZECH REP VODAFONE CZECH REPUBLIC
DENMARK TELIA DENMARK
FINLAND TELIASONERA FINLAND
GERMANY VODAFONE GERMANY
GREECE VODAFONE-PANAFON GREECE
IRELAND VODAFONE IRELAND
MALTA VODAFONE MALTA LTD
PORTUGAL VODAFONE PORTUGAL
ROMANIA VODAFONE (MOBIFON) ROMANIA
UK VODAFONE LTD. UK
COUNTRY ROAMING PARTNER
KUWAIT ZAIN
SAUDI ARABIA ZAIN
UAE ETISALAT
COUNTRY ROAMING PARTNER
CANADA ROGERS
USA AT&T
USA T-Mobile
COUNTRY ROAMING PARTNER
AUSTRALIA TELSTRA
NEW ZEALAND TWO DEGREES

Contact Us

WHEN IN THE PHILIPPINES

Smart Postpaid, Smart Prepaid, and Smart Bro:
*888

Infinity:
*800

WHEN OVERSEAS

Toll-Free Hotline*:
+632 8488878


*Standard call rates apply for non-Smart subscribers

Frequently Asked Questions

The service is open to all Smart Postpaid and Prepaid subscribers.

GigaRoam is valid for 5 days – just perfect for your trip!

You can use GigaRoam for just about anything – absolutely no restrictions! With the service, you can:

  • Search & surf the Web (e.g. Google, Yahoo, Bing, etc.)
  • Update your social media accounts like photo uploading, status posting (e.g. Facebook, Twitter, Instagram, etc.)
  • Read and reply to e-mails with or without attachments (e.g. Outlook, Gmail, Yahoo mail, etc.)
  • Use chat apps (e.g. WhatsApp, Line, Viber, etc.)
  • Use navigation apps (e.g. Waze, Maps, etc.)
  • Use mobile applications (e.g. Wikipedia app, Foodpanda app, Uber app, Google app, etc.)
  • Stream music and videos (e.g. YouTube, Vimeo, Deezer, Spinnr, etc.)
  • Download & upload files (e.g. pictures, files, videos, movies, music, emails, etc.)
  • You may use the following as a guide on the average volume consumed by the aforementioned activities:
Activity Average Volume Consumption
Send chat message 20 KB
Post a text-only status or comment on Facebook 30 KB
Post 1 photo on Instagram 250 KB
Send 1 e-mail with attachment 300 KB
Browse 1 webpage with photos 1.3 MB
Stream 1 4-minute song 2.5 MB
Stream 1 4-minute video 13 MB

Nope, you can only use GigaRoam when outside the country. Once you’re in the Philippines, you can avail local data packs such as GigaSurf or SurfMax.

GigaRoam is a permanent service for Smart’s roaming subscribers.

It’s easy! Simply open your web browser and go to the Data Roaming Manager at roam.smart.com.ph Then, go to the Active tab. From there, you will see your active GigaRoam subscription and get information on your data usage. You will also see other relevant information such as the validity of your data pack.

Feel free to call our Smart Toll-Free Roaming Hotline at +632 848 8878. We’d be happy to assist you.