We are sorry for the hassle. :(
It could be any of these reasons. It is possible that your roaming service is not active, or
there may be a problem with your account. Our customer care representatives are ready to
help you out. Send us a message on Smart’s Facebook Page or if you are travelling with
a friend with an active Smart number, give us a call, TOLL-FREE at +63 2 8848 8878. Send us
a message on Facebook, now.