When out of the country follow these 4 easy steps:

Step 1

Turn Off Wifi

TURN OFF WiFi on your phone setting

 

 

Step 2

Turn On Mobile Data and Data Roaming

TURN ON MOBILE DATA and DATA ROAMING

Step 3

Go to roam.smart.com.ph

Open your web browser & GO TO roam.smart.com.ph

Step 4

Click Subscribe

Select Data Packs, choose the Roaming Package that's right for you and CLICK "SUBSCRIBE"

Countries Covered

Afghanistan AFGHAN WIRELESS AF, AWCC
Armenia ArmenTel Beeline, ArmenTel, ARMGSM, ARM01, 28301
Azerbaijan Azercell ACELL, AZEACELL
Bahrain BATELCO Batelco, 42601, BHRBT
Bangladesh AKTEL (ROBI AXIATA) AKTEL, 470 02, ROBI, BGD AKTEL, BGD ROBI AXIATA
Brunei DST COMM BRU-DSTCom, BRU-DST, BRU 11, DSTCom, 528-11
Cambodia SMART AXIATA SMART,KHMSM, KHM-06, 456-06
China China Unicom China Mobile, CMCC
East Timor TELEMOR (Network Extension of Viettel Vietnam) Telemor
TLS03
51403
Hong Kong Hutchison 3
 India  BPL KERALA (ESSAR), INDIA
BPL MAHARASHTA (ESSAR), IND
BPL TAMIL (ESSAR), NADU, IND
FASCEL LTD (ESSAR), INDIA
HUTCHISON MAX TEL (ESSAR)
MTNL INDIA (New Delhi)
UMTL (ESSAR), INDIA
STERLING CELL (ESSAR), INDIA
 Vodafone IN, Hutch
 MNTL INDIA (Mumbai) I-Dolphin
 TATA DOCOMO ANDHRA PRADESH INDIA  TATA DOCOMO
 TATA DOCOMO BIHAR INDIA
 TATA DOCOMO GUJARAT INDIA
 TATA DOCOMO HARYANA INDIA
 TATA DOCOMO HIMACHAL PRADESH INDIA
 TATA DOCOMO KARTANAKA INDIA
 TATA DOCOMO KERALA INDIA
 TATA DOCOMO KOLKATA INDIA
 TATA DOCOMO MADHYA PRADESH INDIA
 TATA DOCOMO MAHARHTRA INDIA
 TATA DOCOMO MUMBAI INDIA
 TATA DOCOMO ORISSA INDIA
 TATA DOCOMO PUNJAB INDIA
 TATA DOCOMO RAJASTHAN INDIA
 TATA DOCOMO UTTAR PRADESH EAST INDIA
 TATA DOCOMO UTTAR PRADESH WEST INDIA
   TATA DOCOMO TAMIL NADU
   TATA DOCOMO RO West Bengal
 Indonesia  INDOSAT  INDOSAT, MATRIX
 Israel  CELCOM, ISRAEL  IL Cellcom, 425 02, IL 02
 Japan NTT-DOCOMO DOCOMO, NTT DOCOMO 
 Jordan  MOBILECOM, JORDAN Orange JO, JO MobCom 
 Kazakhstan  KAR-TEL , KAZAKHSTAN  401 01
Beeline
Korea  KTF, KOREA  olleh, KOKF 
Kuwait  MOBILE TELCO, KUWAIT  Zain KW
 Kyrgyzstan BITEL (Sky Mobile), Kyrgyzstan  Beeline, Bitel, KGZ01, 437-01
 Laos  STAR TELECOM (Network Extension of Viettel Vietnam  LATMOBILE, Unitel, UNITEL, 45703
 Macau
 SMARTONE, MACAU SmarTone MAC
SMC MAC
 Hutchinson Macau  3 (3G)
2 (2G)
 CTM MACAU CTM; 45501;45504 
 Malaysia DIGI Malaysia  DiGi, DiGi 1800
 Maxis Malaysia  My Maxis, My 012
 Mongolia  MOBICOM, MONGOLIA  428 99, MOBICOM, MN MobiCom
 Myanmar  MYANMA POST AND TELECOM  OOREDOO
 Oman  NWARAS TEL, OMAN Oredoo, OMN03, 422 03
 Pakistan MOBILINK PAKISTAN  PAKMK, 41001, PK01, PKMK, Mobilink, MOBILINK, PK MOBILINK
 Qatar  Ooredoo, Qatar  Ooredoo, Qatarnet, Qtel, 42701
 Russia  KB IMPULS (Vimpelcom) Russia  Beeline, RUS-99, 250-99
 Saudi Arabia  STC, SAUDI ARABIA STC 
 Singapore  Starhub  STARHUB
 Sri Lanka  DIALOG SRI LANKA  DIALOG
 Taiwan CHUNGWA TEL, TAIWAN  Chunghwa
 FAREASTONE, TAIWAN  FET, FarEasTone, TWN FET
 Tajikistan  T CELL TAJIKISTAN  TCELL, TCELL 3G, Indigo-TJK, Indigo-T, TJK 02, 436 02, Somoncom, TJK 01, 436 01, Babilon-M, 436 04
 Thailand  Truemove  True 3G+
 Turkey  TELSIM MOBILE,TURKEY  VODAFONE TR
 UAE Etisalat   ETISALAT
Etisalat 
ETSLT
 Uzbekistan  Unitel  Beeline UZ
 Vietnam Vinaphone Vinaphone, VN 02, 452 02 
 Yemen  MTN  

Etisalat 
smart-international-chatabroad-faq

Smart ROAM CHAT is a data roaming service that allows Smart subscribers to use 5 popular chat messaging apps – Viber, WeChat, Line, Telegram and WhatsApp – while roaming abroad in over 120 countries, for a fixed rate of only P150 per day.

ROAM CHAT is available to all Smart subscribers who are currently abroad, or are planning to travel abroad soon.

Using the five (5) covered chat apps -- Viber, Telegram, WeChat, Line and WhatsApp, subscribers who availed of this service can enjoy:

• Sending and receiving text chats
• Sending and receiving stickers

This service excludes the following activities:

• Sending of videos through the chat apps
• Using the VoIP / calling activities of the chat apps
• Chatting through other chat apps outside of the 5 covered by the service
• Browsing the Internet, accessing social networking sites, and other surfing-related activities. If you wish to be able to perform these activities while roaming, please subscribe to the GigaRoam service.
• Accessing received external links/URLs

You may avail ROAM CHAT through the Data Roaming Manager. 

Before leaving the country:
   For Prepaid Subscriber:
     1. Have enough credits to avail roaming packages.
     2. Have a minimum balance of P100.
     3. Send "ROAM ON" to 333 an hour before your flight.
   For Postpaid Subscriber: 
     1. Update your account & settle unpaid balance.
     2. Call Smart Hotline *888 to check Data Roaming Status (roaming deposit may be required depending on account status.

When out of the country, follow these 4 easy steps:
  1. TURN OFF WIFI on your phone settings
  2. TURN ON MOBILE DATA and DATA ROAMING
  3. Open your web browser & GO TO roam.smart.com.ph
  4. Select Data Packs, choose ROAM CHAT and CLICK "SUBSCRIBE"

ROAM CHAT is valid for 24 hours. If you’re in the US and you subscribed at 1:00PM, ROAM CHAT will expire the following day at 12:59 PM. You can monitor your ROAM CHAT subscription at the ACTIVE tab of the Data Roaming Manager.

AFRICA

AFRICA
Benin
Burkina Faso
Burundi
Cameroon
Egypt
Gambia
Ghana
Ivory Coast
Kenya
Mozambique
Nigeria
Sierra Leone
South Africa
Tanzania
Uganda
Zambia
ASIA   Benin
Burkina Faso
Burundi
Cameroon
Egypt
Gambia
Ghana
Ivory Coast
Kenya
Mozambique
Nigeria
Sierra Leone
South Africa
Tanzania
Uganda
Zambia
 
 EUROPE
Albania
Austria
Belarus
Belgium
Bosnia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
France
Finland
Germany
Gibraltar
Greece
Hungary
Iceland
Ireland
Isle of Man
Italy
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
UK
 NORTH AMERICA  
Anguilla
Antigua
Aruba
Barbados
Bermuda
Bonaire
British Virgin Islands
Canada
Cayman
Costa Rica
Curacao
Dominica
El Salvador
Grenada
Guadeloupe
Guatemala
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
Nicaragua
Panama
St. Kitts
St. Lucia
St. Vincent
Trinidad & Tobago
Turks and Caicos
USA
US Virgin Islands
 OCEANIA  
Australia
Fiji
French Polynesia
Guam
New Zealand
Northern Marianas
Papua New Guinea
Samoa
Solomon Islands
Tonga
Vanuatu 
 SOUTH AMERICA  
Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
French Guiana
Guyana
Paraguay
Peru
Puerto Rico
Suriname 

Nope, only partner operators indicated in the table above are covered.

Yes! Concurrent subscriptions are allowed.

Yes!

Nope, there is no auto-renewal for ROAM CHAT. Once your subscription expires, you need to subscribe again if you wish to continue enjoying ROAM CHAT.

No, ROAM CHAT may only be availed once you are outside the country with your Roaming activated.

Yes, ROAM CHAT is a permanent data roaming offer of Smart.

You can enjoy up to 100 Mb of data for each subscription which you can use for all-day non-stop messaging.

Please feel free to call our TOLL-FREE Smart Roaming hotline at +6328488878. Our Customer Service Representatives will be happy to assist you.

For Smart postpaid subscribers – just text BILL? OR BAL? then send to 211 for FREE bill inquiry For Smart prepaid subscribers – just dial *133# and go to Balance Inquiry.

smart-international-chatabroad-bg3