The SmartSAT XT Lite has a warranty of one (1) year against inherent factory defect from the time of the receipt of the SmartSAT XT Lite unit by the subscriber. SMART shall replace the SmartSAT unit and accessories if the same is inherently defective and is returned to SMART or its authorized distributor within fifteen (15) days from the release of the satellite unit to the subscriber.
SMART shall provide free labor and free replacement of parts and/or accessories after fifteen (15) days from receipt of the SmartSAT unit by the subscriber. The warranty covers inherent factory defects only and shall not include defects or damage due to ordinary wear and tear, the subscriber's negligence, misuse, and force majeure.
Yes, the SmartSAT XT Lite and SATSleeve Hotspot comes with a 1 year warranty and outright replacement if the unit becomes defective within 15 days from date of delivery due to inherent factory defect.
After the warranty period, the subscriber shall deliver the defective SmartSAT units to SMART's authorized repair center/s. Repair or replacement of damaged or defective SmartSAT units and/or accessories shall be at the subscriber's expense. The amount includes cost associated with shipping and handling of replacement.