INSTALLING THE ESIM THROUGH YOUR CAMERA APP:
You can install your Smart Prepaid eSIM by simply scanning the QR code using the camera app on your eSIM-capable device.
If you have received the Smart Prepaid eSIM QR on your email:
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Open the email using another device then scan the QR code using your eSIM-capable device.
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With a Samsung eSIM-capable device, you may also download or take a screenshot of the QR code and upload it from the SIM Manager menu.
Important:
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Make sure you have a stable internet connection before installing your eSIM.
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For Smart Prepaid eSIM purchased via Smart Online Store, please also check the email attachment for the QR code.
INSTALLING THE ESIM THROUGH YOUR SIM MANAGER IN YOUR DEVICE’S SETTINGS:
FOR APPLE DEVICES:
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Ensure that you have iOS version 12.4 and above.
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Connect to any WiFi network/Cellular Data
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Go to Settings.
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Go to Cellular Network.
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Click "Add Cellular Plan" or “Add eSIM”.
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Camera will automatically launch.
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You will be prompted that you have already downloaded the Smart Prepaid eSIM.
SAMSUNG
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Connect to any WiFi network/Cellular Data
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Go to Settings click on Connections menu.
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Select SIM card manager and Add Mobile plan.
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Click on Add using QR code.
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Scan the QR code.
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Select Add Cellular Plan.
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Click on OK to turn on new mobile plan.
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Your new eSIM profile will be displayed.
HUAWEI
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Connect to any WiFi network/Cellular Data
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Go to Settings.
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Select Mobile Network.
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Select SIM Management.
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Select SIM 2 settings and click on eSIM.
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Click on Add eSIM.
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Scan the QR code.
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Click on "Add this eSIM".
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Your new eSIM profile will be displayed.
For other devices not listed here, please visit your device manufacturer’s website for the step-by-step procedure.
Please register your Smart Prepaid eSIM at https://smart.com.ph/simreg or https://simreg.smart.com.ph to activate and enjoy Smart’s mobile services.
Once registered, all mobile services such as incoming and outgoing voice, SMS and data will be activated.