We will send your bill to your assigned email address 5 days after your billing cut off. Your bill cut off is every end of the month.
Your bill cycle starts at the 1st of the month, and ends on the last day of the month.
An email notification will be sent to your verified email address once your billing statement is already available. If you wish to have a printed copy, you may request for one at any Smart Store or download from the myPLDT Smart app.
Sending of your bill’s printed copy is on per request basis. If you wish to have a printed bill, you may request for one at any Smart Store. The printing of your bill is on a per request basis only. We will no longer deliver it to your business or home address.