Activate Smart Perks Account

  • All Postpaid subscribers will automatically earn Loyalty points upon every bill payment received which they can use to redeem items;
  • All Prepaid subscribers will have to submit* subscriber information in order to start earning Loyalty points which they can use to redeem items

*Activate your Smart Perks Account in two ways:

  1. Via SMS: Text REWARDS <space>First Name/Middle Name/Last Name to 9800.
                Ex. REWARDS Juan/Rosario/Cruz to 9800
  2. Via My Smart: Click here and register.

Earning points only begin once you have activated your Smart Perks account.

Earn & Keep Track

A. The Smart Perks program allows you to earn points in two (2) ways:

  1. By loading or paying your Smart bill

    a. Prepaid subscribers earn points by topping up or reloading through retailers and/or call and text cards. For every P25 load, you earn 1 Rewards point.

    b. Postpaid subscribers earn points by paying their Smart Bill. For every P25 Smart bill payment, you earn 1 Rewards point.

  2. By earning bonus points from promotions and/or activities

    a. You can get bonus points for special events and activities (i.e. Smart Anniversary and updating the personal profile). Points earned are fixed and do not depend on earning rates.

B. To check points:

  1. Text POINTS to 9800.
  2. Click here to check your points online through My Smart.

C. Points earned are valid for 1 year from the day they are credited to the subscriber.

D. Every end of the month, points that have not been used in one year will be forfeited.

E. We encourage you to check the status of their points regularly.

F. Smart may, at its own discretion, inform you of the current status of their point balance and information regarding its expiry.

Redeem & Enjoy

A. The Smart Perks Program offers various rewards options grouped into categories listed below. The full list of Smart Perks may be viewed here in the Smart Perks Catalog.

  1. Mobile Perks

    Mobile Perks are Smart’s voice, text and internet promos that you can avail in exchange of your points.

  2. Lifestyle Perks

    Lifestyle Perks are the other items or services from Smart’s Merchant Partners involving food, entertainment, travel, music, games, movies, skating, bowling, billiards and more.

    Required points for Leisure and Entertainment Perks vary depending on the item.

  3. Exclusive Deals

    Smart Perks offers special deals for you without deducting your points. Redemption for these types of rewards is considered free of charge.

  4. Raffle Promos

    On special occasions, Smart Rewards will be offering raffle promos for special events, concerts, prizes, and more to make you experience something new.

B. To redeem Perks, text REDEEM <item code> to 9800.

To view the list of item codes, you may either do the following:

a. Go to the Perks Catalog here.

b. Text ITEMS to 9800 (which will provide you the list of categories or keywords to choose from below).

C. You may redeem rewards here through your My Smart account.

D. Smart Perks items for delivery will be, by default, delivered to your address of record within 14 working days (within Metro Manila) or within 21 working days (outside Metro Manila).

E. You are required to prepare the following documents in case an authorized representative will be receiving the redeemed item delivered.

  1. Letter of Authorization in favor of the authorized representative duly signed by the redeeming Subscriber.
  2. Presentation of redeeming Subscriber and authorized representative’s proof of identification (should be acceptable to SMART) with photocopy thereof to be submitted to the delivery/courier service provider.

F. If you erased the message that contains the mobile code or promo code needed to claim a redeemed reward, you can retrieve it by sending REFETCH to 9800 for free. All unused mobile codes will be sent to you via SMS.

Transfer Points & Perks

Pasa Points

Pasa Points allows you to transfer points to other Smart, Sun, TNT and Infinity subscribers.

To transfer points, text PASAPOINTS <recipient mobile number> <number of points> to 9800. (Ex. PASAPOINTS 09189191199 500)

When the Pasa Points transaction is successful, the transferor and transferee will receive an SMS notification from 9800 confirming the successful transfer and crediting of points.

Please take note of the following:

  1. You will be charged P1 (airtime load for Prepaid and bill on top for Postpaid) for each transaction.
  2. If you are a Member account of a linked group, the Pasa Points request will need confirmation from the Leader account.
  3. Upon successful transfer, transferred points will be valid for 30 days.

Pasa Perks

Pasa Perks allows you to redeem Lifestyle Perks and transfer to Smart, Sun, TNT or Infinity subscribers.

To transfer perks, text REDEEM <item keyword> <mobile number of recipient> to 9800. (Ex. REDEEM BC100 0918XXXXXXX)

If you are a Member account of a linked group, the Pasa Perks request will need confirmation from the Leader account.

When the Pasa Perks transaction is successful, the transferor and transferee will receive an SMS notification from 9800 confirming the successful transfer and crediting of rewards.

Items in the following categories are not available for Pasa Perks transactions: Mobile Perks, Raffle Promos, Charity Donations and Exclusive Deals.

Link Accounts

You can link with other Smart, Sun, TNT and Infinity subscribers to pool all earned Rewards points and have a shared wallet under the Leader account.

To link accounts, text LINK <mobile number of Leader Account> <mobile number of Member Account> to 9800. (Ex. LINK 0919XXXXXXX 0918XXXXXXX)

The subscriber who triggers the linking is considered the Leader account. Subscribers who are linked to a Leader account are the Member accounts.

When the link request has been sent, the recipient of the link request will receive a notification from 9800 to confirm.

To unlink accounts, text UNLINK <mobile number of Leader Account> <mobile number of Member Account to be unlinked> to 9800. (Ex. LINK 0919XXXXXXX 0918XXXXXXX)

When the unlink request has been sent, the linked Member account will receive an SMS from 9800 to confirm unlinking.

Upon successful unlinking, the unlinked account will return individual earning and will start earning new Loyalty Points.

Please take note of the following:

  1. Upon successful linking, all linked accounts will pool all earned Loyalty Points and will have a shared wallet under the Leader account.
  2. Upon successful linking, all linked accounts will follow the Leader account’s tier and earning rate.
  3. Member accounts can only redeem, transfer points, transfer rewards and pay with points with the Leader account’s approval.
  4. Only Leader accounts can unlink Member accounts.
  5. Leader Account can only have a maximum of 4 Member Accounts.

Use Points to Pay

You can now pay your Smart, Sun or PLDT bills using your Smart Perks Loyalty Points.


One Loyalty Point is equivalent to P1 Payment.

You need to set a PIN first before you can make any bills payment transaction for the first time.

To create your PIN, text PIN SET <4-digit PIN> to 9800. (Ex. PIN SET 0723).

To reset your PIN, text PIN RESET <old PIN> <space> <new PIN> to 9800. (Ex. PIN RESET 0723 7239)

To pay bills using your points:

  1. SMART Bill: Text PAY SMART <Account Number of the Smart Bill> <space> <Peso Amount> <space> <PIN> to 9800.
  2. SUN Bill: Text PAY SUN <Account Number of SUN Bill> <space> <Peso Amount> <space> <PIN> to 9800.
  3. PLDT Bill: Text PAY PLDT <Account Number of PLDT Bill> <space> <Peso Amount> <space> <PIN> to 9800.

Upon sending the payment request, the Account holder will receive a confirmation within 48 hours via SMS if it was successfully processed.


If you are a Member account of a linked group, the payment request will need confirmation from the Leader account.


Please take note of the following:

  1. Please ensure that the account number entered is valid. Pay transactions are non-reversible and non-transferrable upon successful request.
  2. PIN should be in a 4-digit and numeric format.

Frequently Asked Questions

What’s New?

I am an existing Smart Perks registered subscriber, what will happen to my Loyalty Points once the new program is launched?

  • Unused Loyalty Points will be adjusted to the new program effective January 15, 2016.

    Unused Loyalty Points/100 = new points (round up to the nearest whole number)

    Example: 1451 unused Loyalty Points/100 = 15 rewards points

    Note: One (1) Loyalty Point is equivalent to P1.

  • Level-based rewards program (Tiering - Starter, Bronze, Silver, Gold & Prestige) will no longer apply to the new program.

 

Smart Perks Account Activation

I am a POSTPAID subscriber and have REGISTERED to Smart Perks before January 15, 2016; do I need to register again to the New Smart Perks Program?

  • No, Postpaid subscribers who are already registered to Smart Perks will be migrated to the new Smart Perks Program effective Jan 15, 2016.

I am a POSTPAID subscriber and NOT REGISTERED to Smart Perks; do I need to register to the New Smart Perks Program?

  • No, Smart Perks account of Postpaid subscribers who have not registered to Perks will automatically be activated effective Jan 15, 2016.

I am a NEW POSTPAID subscriber; do I need to register to the new Smart Perks Program?

  • No, Smart Perks account of new Postpaid subscribers will automatically be activated effective Jan 15, 2016.

I am a PREPAID subscriber and have registered to Smart Perks before January 15, 2016; do I need to register again to the New Smart Perks Program?

  • Prepaid subscribers who registered to Smart Perks prior Jan 15, 2016 can activate their Smart Perks account in two ways:
    •   Via SMS: Text REWARDS <space>First Name/Middle Name/Last Name to 9800.
    •   Via My Smart: Click here and register

I am a PREPAID subscriber and NOT REGISTERED to Smart Perks; do I need to register to the New Smart Perks Program?

  • Prepaid subscribers who are not yet registered to Smart Perks can activate their rewards account in two ways:
    •  Via SMS: Text REWARDS <space>First Name/Middle Name/Last Name to 9800.
    •  Via My Smart: Click here and register

I am a NEW PREPAID subscriber; do I have to register to the new Smart Perks Program?

  • New Prepaid subscribers can activate their Smart Perks account in two ways:
    •  Via SMS: Text REWARDS <space>First Name/Middle Name/Last Name to 9800.
    •  Via My Smart: Click here and registerh

 

Points Earning

How do I earn Loyalty Points?

  • Smart Postpaid & Prepaid and Smart Bro Postpaid & Bro Prepaid can earn rewards points by:
    •  Loading your Prepaid account or paying your Smart Postpaid bill:
      • Prepaid subscribers earn 1 point for every P25.00 load through retailers and/or call and text cards.
      • Postpaid subscribers earn 1 point for every P25.00 Smart bill payment either within/out of contract.
    •  During special events and/or activities made (i.e. Anniversary with Smart and/or updating personal profile). Points earned are fixed and do not depend on earning rates.

How do I know how much points I earned?

  • For GSM subscribers, text POINTS to 9800.
  • For Smart Bro subscribers, you may check it online through my.smart.com.ph and my.suncellular.com.ph for Sun Broadband subscribers.

Can I earn points even if I have not activated my Smart Perks account yet?

  • No, Prepaid subscribers should activate their Smart Perks account before they can earn points.

When will my points be credited to my account?

  • Loyalty Points will be credited to your account within 24 hours upon successful top-up/reload or bills payment made.

 

Points Expiration

Do my points expire?

  • Yes, points earned are valid for 1 year from the day it is credited to your account.

    Example: Points earned from January 1-31, 2016 will expire on January 31, 2017.

Do points received from Pasa Points expire?

  • Points received via PASAPOINTS are valid for 30 days only upon receipt.

How will I know if my points will expire?

  • GSM subscribers will be notified of the expiring points via SMS.
  • Postpaid subscribers will be able to view their expiring points in their statement of accounts.

 

POINTS TRANSFER

How do I transfer points?

  • You can transfer Loyalty Points to another subscriber by sending the keyword: PASAPOINTS <recipient mobile number> <number of points> to 9800.

    Example: PASAPOINTS 09189191199 500

Can I transfer points to other Smart or Sun brands?

  • Yes, you can transfer Loyalty Points to all brands (Smart to Sun, Smart to TNT, TNT to Smart, Sun to TNT or within Smart mega brand variety).

Is there a charge for every PasaPoint?

  • Yes, you will be charged P1.00 from your airtime load (Prepaid) /billed amount (Postpaid) for each transaction.

When will the transferred points be credited to my account?

  • Crediting of points transferred from another account is within 24hours upon successful transfer.

Can I transfer points even if I have not activated my Smart Perks account yet?

  • No, Prepaid subscribers should activate their Smart Perks account before they can transfer points.

I changed my number; will my points be transferred to my new number?

  • FOR PREPAID SUBSCRIBERS: Upon changing numbers, previous Points balance will only be transferred to the new number via Pasa Points. Refer to the Mechanics posted in the Smart Perks Program Website (www.smart.com.ph/perks) for more details about transferring of Points.
  • FOR POSTPAID SUBSCRIBERS: Upon changing numbers, allow Smart to transfer your previous Points at most within 48 hours. If Points are not transferred to the new number within 48 hours, please contact SMART by calling *888 using your mobile phone or 888-1111 using your landline.

Can a linked member account transfer points to a different account?

  • Yes, the parent account will receive a notification and should reply “YES” to allow the transfer or “NO” to reject within 24hours.

 

Account Linking

How do I link my Smart Perks accounts?

  • To link an account, you should text the keyword: LINK <mobile number of Leader Account> <mobile number of Member Account> to 9800.

    Example: LINK 0919XXXXXXX 0918XXXXXXX

    Note: The subscriber who triggers the linking is considered the leader account. Subscribers who are linked to a Leader account are the Member account. Member account should reply “YES” to proceed with the linking or “NO” to reject within 24hours.

How many accounts can I link in a group?

  • The leader account can enroll up to 4 member accounts to his/her group.

What will happen to the Loyalty Points of the linked accounts?

  • Upon successful linking, all linked accounts will combine all earned Loyalty Points and will have a shared wallet under the Leader account.

Can a member account initiate a link request?

  • No, only the leader account can link accounts.

Can I link an account that is not yet Smart Perks activated?.

  • No, Prepaid subscribers should activate their Smart Perks account before they can link their accounts.

Can I link an account that is already linked to another group?

  • No, accounts can only be linked to one group at a time.

What transactions can a Member account do?

  • Member accounts can redeem, transfer points, and transfer rewards, but only with the Leader account’s approval.

Can I change the leader account?

  • No, the leader account cannot be changed.

Can I link my Smart account to a Sun account?

  • Yes, you can link accounts across all brands (Smart to Sun, Smart to TNT, TNT to Smart, Sun to TNT or within Smart mega brand variety).

 

Account Unlinking

How do I unlink an account?

  • Only leader account can unlink an account by texting: UNLINK <mobile number of Leader Account> <mobile number of Member Account to be unlinked> to 9800.

    Example: UNLINK 0919XXXXXXX 0918XXXXXXX

    Note: Member account should reply “YES” to proceed with the unlinking or “NO” to reject within 24hours.

What will happen to the points of the unlinked accounts?

  • Once unlinked, all Loyalty Points will remain to the leader account.

 

Smart Perks Alerts

How do I stop receiving Smart Perks SMS notifications from 9800?

  • You can opt out from receiving Smart Perks-related SMS notifications by texting OFF to 9800.

I have opted out from receiving alerts, how do I receive Smart Perks alerts again?

  • You can opt in to receive Smart Perks-related SMS notifications by texting ON to 9800.

 

Smart Perks Redemption

What items can I redeem using my Loyalty Points?

  • To view the list of Perks, you may either do the following:
    • Go to the Smart Perks Catalog here.
    • Text ITEMS to 9800 (which will provide you the list of categories or keywords to choose from below).

How do I redeem Smart Perks items?

  • To redeem Perks, text REDEEM <item code> to 9800.
  • You may redeem rewards here through your My Smart account.

How will I know the validity period of the item that I redeemed?

  • Validity period is different for each reward item. It depends upon the agreement of Smart with its partner merchants. Validity period is indicated in the SMS or email confirmation of the rewards item redeemed.

What if I erased the SMS that contains the mobile code?

  • You can retrieve the SMS by sending REFETCH to 9800 for free. All unused mobile codes will be sent to you via SMS.

Can I redeem items even if I have not activated my Smart Perks account yet?

  • No, Prepaid subscribers should activate their Smart Perks account before they can redeem Smart Perks items.

 

Smart Perks

Can I transfer rewards items to other subscribers?

  • Yes, you can redeem Lifestyle Perks items and transfer it to other subscribers of the same brand by texting: REDEEM <item keyword> <mobile number of recipient> to 9800.

    Example: REDEEM BC100 0918XXXXXXX

Can a linked member account transfer rewards items to a different account?

  • Yes, the parent account will receive a notification and should reply “YES” to allow the transfer or “NO” to reject within 24hours.

What items are NOT available for Pasa Perks?

  • Items in the following categories are not available for Pasa Perks transactions: Mobile Perks, Raffle Promos, Charity Donations and Exclusive Deals.

Can I transfer rewards items even if I have not activated my Smart Perks account yet?

  • No, Prepaid subscribers should activate their Smart Perks account before they can transfer rewards items.

 

Pay Bills with Points

Can I use my points to make bills payment?

  • Yes, you can use your points to pay your Smart or PLDT Postpaid bills. You need to set a PIN first before you can make any bills payment transaction for the first time.

Note: Points credited as bills payment cannot be requested for reversal/deletion and are non-transferrable to another account.

How do I create a PIN?

  • To set a PIN text: PIN SET <4digit PIN> to 9800.

    Example: PIN SET 0723 to 9800

How do I pay my bills using points?

  • Once PIN is created, you can start paying your postpaid bills by texting: PAY <SMART/PLDT> <ACCOUNT #> <AMOUNT> <PIN> to 9800.

    Example: PAY PLDT 1234567890 1789 0723 to 9800.

     

    Note: Please ensure that the account number entered is valid. Pay transaction is non-reversible upon successful credit to biller’s account.

How will I know if payment is successful?

  • The account holder will receive a payment confirmation within 48hours via SMS if it was successfully processed.

How do I reset my PIN?

  • To reset your PIN, text PIN RESET <old PIN> <new PIN> to 9800.

    Example: PIN RESET 0723 7239 to 9800

Can a linked member account use points to make bills payment?

  • Yes, the parent account will receive a notification and should reply “YES” to allow the payment request or “NO” to reject within 24hours.

Can I pay my bills with points even if I have not activated my Rewards account yet?

  • No, Prepaid subscribers should activate their Smart Perks account before they can use their points as bills payment.

 

Redeem & Deliver

Can Smart Perks items be delivered to my address?

  • Yes, there are Smart Perks items available for delivery to the subscriber’s address of record.

When can I expect the Smart Perks items to be delivered?

  • Smart Perks items will be delivered to the subscribers address of record within 14 working days (within Metro Manila) or within 21 working days (outside Metro Manila).

Who is eligible to receive the item?

  • If Smart Perks subscriber is unavailable during the delivery period, an authorized representative can receive the item on his/her behalf by presenting the following documents:
    •   Signed Authorization Letter from the Smart Perks Subscriber
    •   Proof of Identification of the Smart Perks Subscriber (with photocopy)
    •   Proof of Identification of Authorized Representative (with photocopy)

Do I need to pay for the delivery fee?

  • No, delivery fee is free of charge.

Can I redeem items even if I have not activated my Smart Perks account yet?

  • No, Prepaid subscribers should activate their Smart Perks account before they can redeem rewards items.

The redeemed item has a defect, what will I do?

  • Smart does not provide any warranty on the redeemed reward, except when reward is a product or service of Smart. The only warranties on the redeemed rewards are those provided by respective Partner Merchants, and may only be claimed to the respective Partner Merchants’ establishments.

Terms and Conditions

The Rewards Program (“Program”), which is a benefit extended to SMART accounts that allows free access to exclusive deals and promos, allows accumulation of Points through specified transactions of their Accounts, shall be governed by the following Terms and Conditions (“Terms”), including any amendment available at the following websites:

SMART: smart.com.ph/perks

Talk ‘N Text: talkntext.com.ph/panalorewards

Smart Infinity: perks.smart.com.ph/infinity/

DEFINITIONS

In these Terms:

"Account" refers to the account of a Smart subscriber who is registered in the Program as specified in the Mechanics which may be revised from time to time.

"Mechanics" refers to the Program mechanics detailed in the Communication Materials which may be revised from time to time.

"Notification" refers to, Account status updates, confirmation messages, Rewards error messages, or any such Rewards notifications pertaining the Account

"Alerts" refers to, commercial and promotional advertisements, surveys, and other broadcast push messages about the Program.

"Partner Merchant" refers to merchants offering discounts and/or free items to the Program as specified in the Communication Materials.

"Points" refer to the Points earned in the Program and credited to the Account.

"Rewards Account Activation" refers to prepaid subscribers providing subscriber information in order to enjoy the full benefits of Rewards.

"Rewards" refers to the goods and services described in the Communication Materials.

"Communication Materials" refers to materials such as the Rewards flyers, Partner Merchant catalog, the Program websites, etc. containing a list of available Rewards, discount coupons, and Program mechanics.

"SMART" refers to SMART Communications, Inc. and SMART Broadband, Inc.

"Subscriber" refers to the Account holder on record.

1. Eligibility and Registration

1.1. The Program is open to individual Subscribers with active Accounts of Smart Postpaid, Smart Prepaid, Smart Bro Mobile Prepaid, Smart Bro Mobile Postpaid, Infinity and/or Talk ‘N Text.

1.2. A Smart postpaid Subscriber is automatically registered in the Program upon activation of the SIM.

1.3. A Smart prepaid and TNT Subscriber can register by submitting Subscriber information as defined in the Mechanics. By activating the Rewards Account, the Subscriber agrees, warrants and represents that all the personal information provided by the Subscriber is true, correct and complete.

1.4. As a registered Account, the Subscriber agrees, allows and consents that SMART will send SMS notifications and/or other forms of Notification.

2. Accumulation of Points

2.1. An Account will earn Points as defined in the Mechanics.

2.2. Accumulation, redemption and transfer of Points is governed by the Mechanics.

2.3. SMART reserves the right to revise the Mechanics on how to accumulate Points by giving at least thirty (30) days prior written notice.

2.4 Transfer of Points from a permanently disconnected Account is not allowed.

3. Validity of Points

3.1. Points accumulated may be redeemed only when:

3.1.1. Account transactions are within the transaction defined by the Mechanics and these Terms.

3.1.2. Points are redeemed within the redemption period as defined in the Mechanics.

3.2. SMART reserves the right to deduct any Points that do not meet the conditions above.

3.3. Points shall expire as defined in the Mechanics.

3.4. SMART may, at its own discretion, inform the Subscriber of the status of their Points. It is the responsibility of the Subscriber to keep track of earned Points as well as its expiration.

3.5. SMART reserves the right to suspend or exclude a Subscriber from the Program if:

3.5.1. In the opinion of SMART, the Subscriber has breached these Terms or the Terms and Conditions of their Account or the Mechanics.

3.5.2. In the opinion of SMART, the Subscriber uses his Account not in accordance and with the nature and intent of the Program, such as but not limited to misrepresentation.

3.6. Permanent disconnection of an Account will forfeit all earned Points. In case of a re-activation of a permanently disconnected Account, the Subscriber must activate Subscriber’s Rewards Account again and the accumulation of new Points will start from zero (0).

3.7. All acts of fraud and abuse relating to the earning and/or use of Points in the Program may result in the forfeiture of Points without prejudice to other right which SMART may have.

3.8. SMART reserves the right to settle any disputes concerning eligibility to the Program, accumulation of Points and redemption, and other aspects of the Program at its own discretion.

4. Redemption of Points

4.1. SMART periodically shall issue Communication Materials detailing the Mechanics for item redemptions and other information about the Program.

4.2. Points can only be used to redeem items indicated in the Communication Materials.

4.3. Points are non-convertible to cash

4.4. Redemption requests, cannot be cancelled.

5. Delivery of Redeemed Reward

5.1. For delivery of redeemed rewards to the redeeming Subscriber’s address of record, the Subscriber understands and agrees that anyone living/staying in that address is authorized to receive the rewards in Subscriber’s behalf. Should the Subscriber not be around to receive the redeemed rewards, the redeeming Subscriber must prepare the following documents to be presented and/or submitted to the courier service provider:

5.1.1. Letter of Authorization in favor of the authorized representative duly signed by the redeeming Subscriber.

5.1.2. Presentation of redeeming Subscriber and authorized representative’s proof of identification (should be acceptable to SMART) with photocopy thereof to be submitted to the delivery/courier service provider.

5.2 SMART reserves the right to hold delivery of the redeemed reward if the authorized representative fails to present abovementioned requirements.

5.3 SMART reserves the right to cancel the delivery of the redeemed reward in the following scenarios:

5.3.1. Registering wrong/incomplete address

5.3.2. No subscriber and/or authorized representative is available to receive the reward after 2 attempts of SMART to deliver the product within 60 days

5.4 Rewards that are redeemed for delivery will be dispatched by courier to the last known address of the Subscriber’s Account from redemption date, in fourteen (14) working days if within Metro Manila, in twenty-one (21) working days if outside Metro Manila.

5.5 Delivery of Rewards Items is free of charge.

5.6 SMART shall only facilitate the delivery of the Rewards item and SMART shall not be liable or responsible for the condition of the rewardRewards item, if any.

5.7. SMART does not provide any warranty on the Rewards item, except when the Rewards item is a product or service of SMART. The only warranties on the redeemed rewards are those provided by respective Partner Merchants, and may only be claimed to the respective Partner Merchants’ establishments.

6. Redemption Options

6.1. SMART reserves the right to establish partnership with individual partners, indirect aggregators and/or loyalty aggregators.

6.2. Redemption options may vary according to the subscriber’s status in the network.

7. Participating Programs

7.1. Points can be redeemed under other programs specified in the Communication Materials.

7.2. Points redeemed under Participating Programs are not exchangeable, refundable or redeemable for cash or credit under any circumstances and are subject to the following Terms and the Mechanics.

8. Disclaimers

8.1 SMART has taken and will take reasonable care to ensure that any information it publishes in relation to the Program is accurate. All descriptions in the Communication Materials are based on information provided by suppliers.

8.2 Items photographed in the Communication Materials may differ slightly in visual color from the actual items.

9. Rewards Notifications and Alerts

9.1. SMART will send Notifications pertaining to, but not limited to, any account related updates, confirmation and the like.

9.2. SMART, from time to time, will send Alerts to subscribers for commercial and promotional advertisements, surveys, etc. A Subscriber does not want to receive these Alerts can opt out by texting OFF to 9800 and can opt-in again by texting ON to 9800.

10. Personal Information

By participating in the Program, Subscriber agrees and consents to the disclosure to third parties and the processing, either by SMART or by third parties on behalf of SMART, of personal information and data, including sensitive personal information, traffic and billing data for marketing and other purposes. Subscriber acknowledges and agrees that SMART may send commercial and promotional advertisements, surveys, and other broadcast push messages.

Specifically, Subscriber agrees and consents that SMART and its affiliates may use Subscriber personal information and data to:

a. Manage Subscriber Account, carry out customer-care activities and train staff, including monitoring calls, emails or text messages that Subscriber send to SMART;

b. Monitor the quality and security of the network and test and maintain SMART’s IT systems;

 c. Analyze Subscriber use of the services for marketing purposes, including, but not limited to, the calls and messages the Subscriber sends and receives, and Subscriber location at the time these communications take place, as well as Subscriber browsing history and use of SMART websites;

d. Send to the emergency services (if Subscriber makes an emergency call), including Subscriber approximate location;

e. Contact the Subscriber with marketing messages such as commercial and promotional advertisements, surveys, and other broadcast messages, which may include marketing from other organizations and third parties, if Subscriber has no express written objection.

f. SMART does not include Subscriber details in any directory or directory-enquiry service. If Subscriber wants to have a Subscriber information included in these services, Subscriber should contact SMART.

Merchant Name Keyword Promo Duration Terms and Conditions Participating Branches/Stores
Crown Regency Hotels & Resorts CREGENCY Until April 25, 2017 Reservation must be made through Crown Regency Smart Reservation hotline:+63(2) 812-4326 (loc.115) / 401-8041 / 401-8072 / 401-8064 look for Ms. Ariane Que. Present this message upon check-in to avail the discount in Crown Regency Hotel Cebu and Crown Regency Resort and Convention, Boracay Station 2. Offers cannot be availed in conjunction with other promotions and discounts. One promo code per transaction only. Station 2, Main Road Barangay Balabag, Malay Aklan, Boracay, 5608 & Osmeña Blvd, Cebu City, Cebu
Posh Nails POSH Until May 31, 2017 Offers cannot be availed in conjunction with other promotions and discounts. One promo code per transaction only. Limited to 1 coupon per day per customer. Cannot be exchanged for cash cannot be exchanged for cash. Valid in all Posh Nails branches nationwide.
Elorde Boxing Gym ELORDE Until June 14, 2017 Offers cannot be availed in conjunction with other promotions and discounts. One promo code per transaction only. Elorde Gilmore, Elorde Katipunan 1, Elorde Don Antonio, Elorde Maceda, Elorde Reyes Gym, Elorde Lipa, Elorde Tandang Sora, Elorde Daang Hari, Elorde Katipunan 2, Elorde Pegasus, Elorde Plus
Broadway Gems BGEMS Until June 14, 2017 Offers cannot be availed in conjunction with other promotions and discounts. One promo code per transaction only. Valid in all Broadway Gems branches nationwide.
My Health MYHEALTH Until May 31, 2017 Offers cannot be availed in conjunction with other promotions and discounts. One promo code per transaction ONLY. Health Insurance is excluded in this promo. Promo is valid to ALL MYHEALTH CLINIC nationwide. MyHealth Clinic – SM North EDSA, Quezon City; MyHealth Clinic – Shangrila Plaza, Mandaluyong City; MyHealth Clinic – Alabang Festival Mall, Muntinlupa City; MyHealth Clinic – Robinsons Cybergate Cebu
Mont Albo MALBO Until June 30, 2017 Offers cannot be availed in conjunction with other promotions and discounts. Strictly by appointment; no walk-ins. Cancellation of schedule should be done at least a day prior. One promo code per transaction ONLY. Promo is valid to ALL MONT ALBO branches nationwide. Valid in all Mont Albo branches nationwide.
Silverworks SW Until February 28, 2017 Offers cannot be availed in conjunction with other promotions and discounts. Valid for cash purchases only; valid for 1 person per mobile voucher. Valid on one side of one item only; valid for SILVERWORKS items only. Offer is valid to all SilverWorks branches nationwide. Valid in all SILVERWORKS branches nationwide.
ShopBack SHOPBACK Until May 31, 2017 P300 Bonus Cashback will be credited upon sign-up and 1st successful purchase. Orders that are later changed, cancelled or refunded will not qualify for this promotion. Valid only at www.shopback.ph/cashback300