Direct Delivery is still available nationwide. However, due to the Enhanced Community Quarantine and the Holy Week schedule, there are some areas that are currently not serviceable or will experience delays in delivery. We apologize for any inconvenience this may cause you.
Yes, you can still purchase. However, delivery delays might be expected, and several areas will not be serviceable.
The Smart Online Store delivery lead time during this period is as follows:
Metro Manila: 1-5 Business days
Luzon: 5-10 Business days
Visayas: 7-12 Business days
Mindanao: 7-12 Business days
Yes, you may track your delivery via our courier partner’s Track and Trace website http://www.wwwexpress.com.ph/track-and-trace/
You just need to enter your Waybill tracking number.
At the moment our courier partner only accommodates delivery during Weekdays.
For Postpaid orders you must present the valid ID you uploaded during your application.
For Prepaid orders you must present your valid ID.
To ensure that your order is secured and delivered efficiently, we do not allow a change in delivery address.