Smart Communications, Inc. (“SMART”) respects your fundamental right to privacy and we commit to take great care in safeguarding your personal data. As you join and participate in SMART Signature TEQ5G Collectible Promo (the “Promo”), and in compliance with the Data Privacy Act, we share with you the principles that govern how your personal data will be collected, processed, and shared.
Why we collect and process your personal data
To join the Promo, you will first need to register by submitting your Personal Data (Name, SMART Signature Mobile Number) through smart.com.ph/pages/Quiccs5G. You will also be requested to upload a screenshot of your Speed Test Result using Smart 5G connection on the registration page.
We collect these Personal Data to identify and contact you in connection with your participation in the Promo, and to load and generate your raffle entry. Your details will be assigned to a raffle number that will serve as your raffle entry during the raffle draw.
In the event you win any of the raffle prizes, will be notified via a SMS from SMART. Your city of residence will be extracted from our internal systems to help us identify the nearest SMART Store where you can claim your prize. A list of winners may also be posted on our social media pages.
Should you wish to be excluded from the raffle promo, you may send your request via Twitter DM @livesmart, Facebook PM smart.com.ph/SmartCommunications or by sending an email to dataprivacyoffice@smart.com.ph.
Why your personal data is shared
As part of the raffle promo, we are required to share your personal data to the following:
When your Personal Data is shared, we ensure that it is done on a confidential basis, through secure channels, and in compliance with applicable privacy laws and regulations. Only personnel with a need-to-know will have access to your Personal Data.
How your personal data is protected
The integrity, confidentiality, and security of your Personal Data is important to us. This is why we strictly enforce this Privacy Notice within SMART and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your data is also protected from other natural and human dangers.
We would like you to know that your Personal Data will be kept in our records for the duration of the Promo, and for a maximum of 60 days after.
Your rights and choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under the law, you are entitled to request:
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Access to the personal data we process about you;
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Rectification of your personal data if it is found to be outdated, inaccurate, or incomplete;
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Erasure of your personal data in cases where it is no longer needed to achieve the legitimate purpose of its processing;
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Restriction of processing of your personal data in limited circumstances;
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Portability of your personal data so that you may receive a copy thereof or that we transmit the same to another company on your behalf.
Depending on the circumstances, such as when we process your personal data based on your consent, you may also have the right to object to the processing thereof. If you believe that your data privacy rights have been violated by joining the SMART Signature TEQ5G Collectible Promo, we encourage you to contact SMART’s Data Privacy Officer to seek resolution of your complaint. You also have the right to go directly to the National Privacy Commission or to make a claim against SMART before a competent court.
To exercise any of your rights, you may get in touch with our Data Privacy Officer through:
SMART Data Privacy Office
6799 Ayala Ave., Makati City, 1226, Philippines
Email: dataprivacyoffice@smart.com.ph
