The 4G or LTE (Long Term Evolution) technology allows users to experience a whole new level
of streaming, gaming, and surfing!

Here are some of the online activities
that you can enjoy with 4G/LTE:

Stream videos at super high speeds

Download and upload files faster than ever

Play mobile games seamlessly

Super clear and fast video calls

Connect like never before via your favorite social apps

#ExperienceGreatness with Smart LTE, The Philippines’ Fastest Mobile Data Network!

Is your phone LTE-capable?
If not, check out our exclusive LTE smartphone deals!

Upgrading to an LTE SIM is easy!

Note: Before you start with the SIM upgrade process, make sure to back up your current SIM’s contents i.e., contacts, messages, etc.

  • STEP 1

    Turn off your phone. Remove your old SIM and replace it with the LTE Upgrade SIM.

  • STEP 2

    Turn on your phone and wait for the SMS instruction from 3723. Reply to the message with your mobile number.

  • STEP 3

    Wait for the SMS confirmation. Do not use your phone for at least 15 minutes.

  • STEP 4

    Restart your phone to complete the SIM upgrade process.

  • STEP 1

    Go to the nearest Smart Store and bring your active non-LTE Smart SIM with you.

  • STEP 2

    Proceed to Customer Service and surrender your non-LTE SIM to initiate the SIM upgrade process.

  • STEP 3

    Once account is validated, the Customer Service personnel will issue a new Smart LTE SIM.

  • STEP 4

    Your new Smart LTE SIM will be activated within 24 hours.


Frequently Asked Questions

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