Call *888 or *800 for Smart Infinity users a few days before your flight to ensure that your roaming service is active.
Please update your account and settle any outstanding balances to avoid having your plan get redirected when traveling outside the Philippines.
When you land in your destination country, read your SMS from SMART for service updates.
To pre-book a data roaming pack, just go GigaRoam website at: gigaroam.smart.com.ph. The website lists all roaming promos available in the country you plan to visit. Select country and click
Continue to start. Or keep your data roaming turned on and you'll be automatically registered to Roam Surf 550 which renews daily until you are back in the Philippines.
If you are already outside the Philippines and you need to activate your roaming service, reach out to us through our Smart Communications Facebook page or Twitter @SmartCares.
You may also call our toll-free roaming hotline at +632 8848 8878.