Contact Smart Through These Official Online Channels

  • Postpaid
  • Prepaid
  • Bro
Oct 13, 2022


Get all the information you need to stay connected and manage your account, wherever you are, with the following Smart Online Channels.

Online Channels for Payments, Smart Load and Smart Promos 

The GigaLife App


The GigaLife App is available for ALL Smart Prepaid, Smart Signature, Smart Broadband, Smart Infinity, TNT, and PLDT subscribers.  

- Manage your account/s: Check your data usage and monitor your subscriptions all in a single place.  

-  View your latest Smart Signature Bill.  

  • Purchase Load, Data Boosters and/or Add-Ons to your account 

  • Subscribe to the latest promos and offers  

  • Earn GigaPoints to redeem rewards 

Smart Facebook Chatbot

With the Smart Facebook Chatbot, you can easily:  

  • Get more information about all the Smart promos, offers, etc with the General FAQ tab 

  • Check the latest balance of your Smart Prepaid and Smart Signature accounts 

  • Pay your Smart Signature Bill  

  • Buy or Send Load, Promos, and Offers 

  • File a Help Ticket for your concerns 

  • Get immediate help by Talking to a Live Agent 

Got a question on your mind? Talk to us today by visiting us at 

The Smart Online Store 

Getting the latest devices and exclusive promos can be done easily at the Smart Online Store. Here are the other things you can do at the Smart Online Store:  

Online Channels to Get Help or for Assistance for your Smart Account 


Smart Facebook Chatbot 

Get instant help by visiting the Smart Facebook Chatbot. Here you may opt to file a Help Ticket for your concern and/or even talk to a Live Agent if you need more assistance on your Smart account.  

My Smart

Through My Smart, you can:  

  • Monitor your account and check your real-time balance of your Smart Accounts 

  • Manage your data usage  

  • View your latest bill 

  • Pay and settle your bill 

  • Check the latest promos and offers 

Smart Twitter Account


Take part in the latest conversations in our Twitter community. Find us on Twitter here

Online Channels to Stay Connected to Smart Communications 

Find the latest offers and promos by connecting with us through these channels: 

Facebook: @Smart Communications 

Twitter: @LiveSmart

YouTube: Smart Communications

Instagram: @livesmart

Telegram: @SmartCommunications

LinkedIn: Smart Communications Inc.