GigaMania Promo
Smart Communications, Inc. (“SMART”) respects your fundamental right to privacy
and we commit to take great care in safeguarding your personal data. As you join and
participate in the GigaMania Promo (the “Promo”), and in compliance with the
Data Privacy Act, we share with you the principles that govern how your personal data will
be collected, processed, and shared.
Why we collect and process your personal data
To join the Promo, you will first need to register by submitting your Personal Data (Name,
Mobile Number, Address, and Birthdate) through the GigaLife App. We collect these personal
data to identify and contact you in connection to your participation in the promo. We
collect your birthdate to verify your age. In case you are below 18 years old, you will be
required to have a parent or legal guardian register on your behalf.
Once you have submitted all the registration requirements, a confirmation will be sent via
SMS to your Mobile Number.
You may win instant prizes such as Free Data, Calls, Texts, and GigaPoints with every game
play.
In the event you win any of the raffle prizes, you will be notified via a voice call from a
SMART representative and through registered mail. A list of winners may also be posted on
our social media pages and printed in our merchandising materials.
Why your personal data is shared
We have engaged the services of MVP Rewards and Loyalty Solutions, Inc. (“MRSI”)
for the development, operations, and maintenance of the Promo system, which will require
their access to your Personal Data in order to run the Promo on our behalf. MRSI will
process your Personal Data only for this purpose.
In case you win any of the prizes, we will also share your Personal Data with the Department
of Trade and Industry (“DTI”). As the executive department of the Philippine
Government that oversees the implementation of trade and consumer protection laws, the DTI
is tasked to oversee the handling of sales promotions such as the GigaMania Promo.
When your personal data is shared, we ensure that it is done on a confidential basis, through
secure channels, and in compliance with applicable privacy laws and regulations. Only
personnel with a need-to-know will have access to your personal data.
How your personal data is protected
The integrity, confidentiality, and security of your Personal Data is important to us. This
is why we strictly enforce this Privacy Notice within SMART and have implemented technical,
organizational, and physical security measures that are designed to protect your information
from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful
activities. Your data is also protected from other natural and human dangers.
We would like you to know that your Personal Data will be kept in our records for the
duration of the Promo, and for a maximum of 60 days after.
Your rights and choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions
under the law, you are entitled to request:
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Access to the personal data we process about you;
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Rectification of your personal data if it is found to be outdated, inaccurate, or
incomplete;
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Erasure of your personal data in cases where it is no longer needed to achieve the
legitimate purpose of its processing;
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Restriction of processing of your personal data in limited circumstances;
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Portability of your personal data so that you may receive a copy thereof or that we
transmit the same to another company on your behalf.
Depending on the circumstances, such as when we process your personal data based on your
consent, you may also have the right to object to the processing thereof. If you believe
that your data privacy rights have been violated by joining the GigaMania Promo, we
encourage you to contact SMART’s Data Privacy Officer to seek resolution of your
complaint. You also have the right to go directly to the National Privacy Commission or to
make a claim against SMART before a competent court.
To exercise any of your rights, you may get in touch with our Data Privacy Officer through:
SMART Data Privacy Office
6799 Ayala Ave., Makati City, 1226, Philippines
Email: dataprivacyoffice@smart.com.ph