GigaMania Promo
Smart Communications, Inc. (“SMART”) respects your fundamental right to privacy and
we commit to take great care in safeguarding your personal data. As you join and participate in
the GigaMania Promo (the “Promo”), and in compliance with the Data Privacy Act, we
share with you the principles that govern how your personal data will be collected, processed,
and shared.
Why we collect and process your personal data
To join the Promo, you will first need to register by submitting your Personal Data (Name, Mobile
Number, Address, and Birthdate) through the GigaLife App. We collect these personal data to
identify and contact you in connection to your participation in the promo. We collect your
birthdate to verify your age. In case you are 18 years old and below, you will not be able to
participate in this promo.
Once you have submitted all the registration requirements, a confirmation for successful
registration will be sent via SMS to your Mobile Number.
You may win instant prizes such as Vouchers, Gadgets, Load Credits, Free Data, Calls, Texts, and
GigaPoints with every game play.
In the event you win any of the raffle prizes, you will be notified via a voice call from a SMART
representative and you will also receive a text, a message on the GigaLife App, and a letter via
registered mail informing you of your win. A list of winners may also be posted on our social
media pages, website, within the GigaLife App and printed in our merchandising materials.
Winners may choose to have physical prizes sent via courier, winners may also claim physical
prizes by visiting a Smart Store; in both cases, a Winner must present two valid IDs as proof of
identity before the prize may be released.
Why your personal data is shared
We have engaged the services of MVP Rewards and Loyalty Solutions, Inc. (“MRSI”) for
the development, operations, and maintenance of the Promo system, which will require their
access to your Personal Data in order to run the Promo on our behalf.
MRSI will process your Personal Data only for this purpose.
We have engaged the services of Multisys Technologies Corporation (“Multisys”) for
the development, operations, and maintenance of the GigaLife App, which will require their
access to your Personal Data in order to run the Promo on our behalf. Multisys will process your
Personal Data only for this purpose.
In case you win any of the prizes, we will also share your Personal Data with the Department of
Trade and Industry (“DTI”). As the executive department of the Philippine Government
that oversees the implementation of trade and consumer protection laws, the DTI is tasked to
oversee the handling of sales promotions such as the GigaMania Promo. When we post the list of
winners to our social media pages, your personal data may be shared with the social media
platforms we use. Please note that SMART is not privy to the data processing activities and
terms and conditions of use of these websites and applications. We encourage you to review their
respective privacy statements through the following URLs:
Except with respect to the posting on social media, when we share your personal data, we ensure
that it is done on a confidential basis, through secure channels, and in compliance with
applicable privacy laws and regulations. Only personnel with a need-to- know will have access to
your personal data.
Smart, MRSI, and Multisys employees, as well as Smart Retailers and their relatives (up to second
degree) are prohibited from joining the GigaMania Promo. For this purpose, Smart will check its
records to determine if a winner is valid to join the promo. For this purpose, Smart will share
a winner list with MRSI, and Multisys so that they may check their records if the winner is
valid to join the promo.
How your personal data is protected
The integrity, confidentiality, and security of your Personal Data is important to us. This is
why we strictly enforce this Privacy Notice within SMART and our service providers, and have
implemented technical, organizational, and physical security measures that are designed to
protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse,
and other unlawful activities. Your data is also protected from other natural and human dangers.
We would like you to know that your Personal Data will be kept in our records for the duration of
the Promo, and for a maximum of 60 days after. This retention period will not apply to winners
whose personal data are posted on our social media accounts.
Your rights and choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under
the law, you are entitled to request:
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Access to the personal data we process about you;
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Rectification of your personal data if it is found to be outdated, inaccurate, or
incomplete;
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Erasure of your personal data in cases where it is no longer needed to achieve the
legitimate purpose of its processing;
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Restriction of processing of your personal data in limited circumstances;
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Portability of your personal data so that you may receive a copy thereof or that we
transmit the same to another company on your behalf.
Depending on the circumstances, such as when we process your personal data based on your consent,
you may also have the right to object to the processing thereof. If you believe that your data
privacy rights have been violated by joining the GigaMania Promo, we encourage you to contact
SMART’s Data Privacy Officer to seek resolution of your complaint. You also have the right
to go directly to the National Privacy Commission or to make a claim against SMART before a
competent court.
To exercise any of your rights, you may get in touch with our Data Privacy Officer through:
SMART Data Privacy Office
6799 Ayala Ave., Makati City, 1226, Philippines
Email: dataprivacyoffice@smart.com.ph
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