GigaMania Promo
Smart Communications, Inc. (“SMART”) respects your fundamental right to privacy and we commit to take great care in safeguarding your personal data. As you join and participate in the GigaMania Promo (the “Promo”), and in compliance with the Data Privacy Act, we share with you the principles that govern how your personal data will be collected, processed, and shared.
Why we collect and process your personal data
To join the Promo, you will first need to register by submitting your Personal Data (Name, Mobile Number, Address, and Birthdate) through the GigaLife App. We collect these personal data to identify and contact you in connection to your participation in the promo. We collect your birthdate to verify your age. In case you are 18 years old and below, you will not be able to participate in this promo.
Once you have submitted all the registration requirements, a confirmation for successful registration will be sent via SMS to your Mobile Number.
You may win instant prizes such as Vouchers, Gadgets, Load Credits, Free Data, Calls, Texts, and GigaPoints with every game play.
In the event you win any of the raffle prizes, you will be notified via a voice call from a SMART representative and you will also receive a text, a message on the GigaLife App, and a letter via registered mail informing you of your win. A list of winners may also be posted on our social media pages, website, within the GigaLife App and printed in our merchandising materials.
Winners may choose to have physical prizes sent via courier, winners may also claim physical prizes by visiting a Smart Store; in both cases, a Winner must present two valid IDs as proof of identity before the prize may be released.
Why your personal data is shared
We have engaged the services of MVP Rewards and Loyalty Solutions, Inc. (“MRSI”) for the development, operations, and maintenance of the Promo system, which will require their access to your Personal Data in order to run the Promo on our behalf.
MRSI will process your Personal Data only for this purpose.
We have engaged the services of Multisys Technologies Corporation (“Multisys”) for the development, operations, and maintenance of the GigaLife App, which will require their access to your Personal Data in order to run the Promo on our behalf. Multisys will process your Personal Data only for this purpose.
In case you win any of the prizes, we will also share your Personal Data with the Department of Trade and Industry (“DTI”). As the executive department of the Philippine Government that oversees the implementation of trade and consumer protection laws, the DTI is tasked to oversee the handling of sales promotions such as the GigaMania Promo. When we post the list of winners to our social media pages, your personal data may be shared with the social media platforms we use. Please note that SMART is not privy to the data processing activities and terms and conditions of use of these websites and applications. We encourage you to review their respective privacy statements through the following URLs:
Except with respect to the posting on social media, when we share your personal data, we ensure that it is done on a confidential basis, through secure channels, and in compliance with applicable privacy laws and regulations. Only personnel with a need-to- know will have access to your personal data.
Smart, MRSI, and Multisys employees, as well as Smart Retailers and their relatives (up to second degree) are prohibited from joining the GigaMania Promo. For this purpose, Smart will check its records to determine if a winner is valid to join the promo. For this purpose, Smart will share a winner list with MRSI, and Multisys so that they may check their records if the winner is valid to join the promo.
How your personal data is protected
The integrity, confidentiality, and security of your Personal Data is important to us. This is why we strictly enforce this Privacy Notice within SMART and our service providers, and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your data is also protected from other natural and human dangers.
We would like you to know that your Personal Data will be kept in our records for the duration of the Promo, and for a maximum of 60 days after. This retention period will not apply to winners whose personal data are posted on our social media accounts.
Your rights and choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under the law, you are entitled to request:
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Access to the personal data we process about you;
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Rectification of your personal data if it is found to be outdated, inaccurate, or incomplete;
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Erasure of your personal data in cases where it is no longer needed to achieve the legitimate purpose of its processing;
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Restriction of processing of your personal data in limited circumstances;
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Portability of your personal data so that you may receive a copy thereof or that we transmit the same to another company on your behalf.
Depending on the circumstances, such as when we process your personal data based on your consent, you may also have the right to object to the processing thereof. If you believe that your data privacy rights have been violated by joining the GigaMania Promo, we encourage you to contact SMART’s Data Privacy Officer to seek resolution of your complaint. You also have the right to go directly to the National Privacy Commission or to make a claim against SMART before a competent court.
To exercise any of your rights, you may get in touch with our Data Privacy Officer through:
SMART Data Privacy Office
6799 Ayala Ave., Makati City, 1226, Philippines
Email: dataprivacyoffice@smart.com.ph
