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Smart revamps premium postpaid plans, offers custom features

by Smart Communications, Inc. | May 19, 2015
[19 May 2015] Smart Infinity, the premium postpaid brand of Philippine mobile leader Smart Communications (Smart), today unveiled a revamped range of plans, as it continues to innovate and offer services that are tailor-fit for the more affluent segment of the market.

Smart Infinity, the premium postpaid brand of Philippine mobile leader Smart Communications (Smart), today unveiled a revamped range of plans, as it continues to innovate and offer services that are tailor-fit for the more affluent segment of the market.

 

Starting today, Smart Infinity offers the Roaming Plan for frequent travelers, the Consumable Plan with flexible elements and the highest volume allocation for LTE, the Tri-Net Plan for those who need unlimited calls and SMS to Smart, Sun and Talk ‘N Text subscribers, and the Multi-Plan which comes with multiple lines under a single account.

 

“These new plans are, by far, the most carefully designed services we’ve offered in the history of Smart Infinity. This is the result of us ‘listening’ intently and responding to what subscribers need from a premium  mobile service provider -- given their lifestyle, their habits, even their aspirations,” said Julie Carceller, head of Smart Infinity.

 

The move is expected to sustain Smart’s strong start in the postpaid segment this year. The telco’s parent company PLDT continues to lead the postpaid market through its wireless units Smart and Sun -- with total postpaid subscribers of 2.9 million as of the first quarter of 2015, or an 18% rise versus the same period last year.

 

The same wireless units also boosted PLDT’s cellular postpaid revenues to P5.7 billion during the first quarter of the year, or an 11% year-on-year growth.

 

Best-in-class services

 

With the new range of postpaid plans available, Smart Infinity subscribers will continue enjoying the superior Smart network, especially for mobile data use.

 

“We know that mobile data has become indispensable to Smart Infinity subscribers. We have designed these new plans with that in mind, hence they come with complimentary handsets that are among the most advanced, most powerful smartphones today,” added Carceller.  

 

Aside from this, Smart Infinity subscribers enjoy other VIP privileges, such as:

VIP Customer Service. Smart Infinity members have a dedicated Infinity Relationship Officer*, access to a 24/7 worldwide concierge service, priority in Smart Stores, as well as the option to have their preferred mobile number and a spare SIM.

VIP Network Access. Smart Infinity subscribers can rely on the Smart network to enjoy calls and mobile data connectivity, enabling them to maximize the power and advanced features of the latest premium LTE devices that come with their plan.

VIP Rewards and Privileges. Smart Infinity members have a whole array of year-round privileges, which can be simply accessed through the Smart Infinity Lifestyle App.

 

* The services of an Infinity Relationship Officer is exclusive to Plans 5000 and 8000 members.