Starting July 5, 2018, all Smart, TNT and Sun prepaid loads now have a validity period of one year. This includes all load denominations of Smart Prepaid, Smart Bro, TNT, Sun Prepaid, Sun Broadband Wireless Prepaid, Smart Link, Smart Marino, PLDT Prepaid Landline Plus and PLDT Home.
The one-year validity period applies to regular load denominations only. Once a certain load amount is used to register to a promo/package or sent via PasaLoad, the validity period of that promo or PasaLoad transaction applies to the used amount.
This development completes our compliance with the Memorandum Circular (MC) No. 05-12-2017 issued jointly by the National Telecommunications Commission (NTC), Department of Information and Communications Technology (DICT), Department of Trade and Industry (DTI). Previously, since January 6, 2018, the industry has implemented a one year validity period for prepaid loads P300 and above. Now, prepaid loads below P300 will also have a validity period of one year.
We thank the government for giving us enough time to perfect this implementation and ensure the best possible experience for our customers.
Ramon R. Isberto
Head, Public Affairs Group
Smart Communications, Inc.