Infinity values your concerns.
For inquiries and assistance, you may contact your Infinity Subscriber Management Officer (ISMO) anytime.
You may also contact us through the following touchpoints:
For details on new promos:
- +63 918 888 INFO (+63 918 888 4636)
- North Luzon: +63 918 949 3878
- South Luzon: +63 920 970 2425
- Visayas/ Mindanao: + 63 918 949 2627
For account/billing inquiries:
- *800 toll-free using your Infinity Mobile Number
- +632 848 8888 using your landline phone
To submit your queries, send it to:
For concierge services:
- +63 SMART (+63 76278) using your Infinity Mobile Number
