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If you're looking for support for any SMART product or service, try searching for answers below:
Starting June 1, 2014, the landline hotline number for Smart Bro Plug It, Pocket Wifi, Bro SIM and Share It, will be 888-1111.
|Service ||Toll free via SMART SIM ||Via Hotline |
|Smart Postpaid / Smart Prepaid / Talk ‘N Text ||*888 ||(02) 888-1111 |
|Smart Infinity ||*800 ||(02) 848-8806 |
Smart Mobile Broadband
(Plug-It, Share-It, Pocket WiFi, Bro SIM)
|(02) 888-1111 |
|Smart Money ||15177 ||(02) 845-7777 or 1-800-1-888-5648 |
|Smart Load Retailers ||*333 ||(02) 845-7733 |
|Smart Load Dealers ||*7744 ||(02) 845-7744 |
|Smart Padala ||*7788 ||(02) 845-7788 or 1-800-10-8457788 |
|Smart Bro Enterprise ||*177 ||177 |
Toll-free charging is not applicable during international roaming.
- For SMART and Smart Bro subscribers, register and log-in to My Smart to avail of customer care services online.
- For non-SMART subscribers, please submit a help ticket.
- For Enterprise Clients, email our Corporate Business Group for Smart Postpaid and for Smart Bro.
Follow us @ Twitter
Follow and message @Smartcares for inquiries and concerns.
- Locate a SMART Store near you.
- Drop by JUMP Center (located at SM Megamall and SM Cebu) to experience the latest technology and gadgets.