Smart

Information About Your New Bill

Click on the following links to know more about the changes on your postpaid bill. The Billing Infomation will also help you further understand your postpaid account.

New Bill Changes

• Breakdown of Tax Charges
• Inclusion of Official Receipt in Bill

Important Billing Information

For Infinity and SMART Gold

• Credit Limit
• Due Date
• Redirection
• Disconnection
• Reconnection
• Lifting of Redirection

For SMART Bro Postpaid Subscriptions

• Credit Limit
• Due Date
• Restriction
• Disconnection
• Reconnection
• Lifting of Redirection

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Have Questions About Your Postpaid Bill?

• Please examine the charges posted in your Statement of Account. For Smart Gold subscribers, please call our Customer Care Hotline at (02) 8881111 using a landline or toll-free at *888 using your cellphone, or log-on and register at Web Connect .

• For Smart Bro subscribers, please call (02) 6727277 using a landline or toll-free at *1888 using a SMART/Talk N’ Text cellphone, or log-on to Web Connect .

• For Infinity and Corporate subscribers, please contact your Infinity Management Officers or Corporate Account Point Person, respectively.

• Your Statement of Account is considered correct and binding after twenty-one (21) days from Statement Date in the event that we do not receive any question regarding your bill.