Subsidiaries
i-Contacts Corporation (i-CON)
i-CON is a wholly-owned subsidiary of SMART and is a multi-channeled contact center that provides companies with access to its customers via voice, fax, internet and Short Messaging System (text messages).
Formally launched on June 1, 2001 in the Philippines as an independent contact center, the company has been serving SMART's call center requirements since 1994. Evolving from a standard call center into a multi-channel contact center operation, the company now has four contact center facilities in operation backed by the largest fixed and mobile communication infrastructures in the country.
Overview | Mission & Vision| Our Services | Our Technology
