Marino Phonepal

MARINO PHONEPAL is the newest maritime voice call service from SMART that features :

Coverage for 2/3 of the world

Marino Phonepal's service provides outgoing voice calls that can be made anywhere from Asia and the Pacific region to India and the Middle East extending to Africa and the Mediterranean all the way to Europe and parts of the North Atlantic.

World-class communication

Employ a prepaid, PIN-based calling service for Seafarers and crew members aboard your vessel. Our Service ensures world-class satellite coverage that delivers quality voice calls and reliable signals whenever, wherever.

Specialized seafaring equipment

Robust satellite phone terminals and communications equipment specially designed for the demanding maritime environment. Calls can be made on-board a vessel equipped with specialized plug-and-play SF2500 Terminal which comes packaged with an active antenna and accessories.

Tailored for the Filipino

Enjoy affordable rates and call charges fit for the Filipino budget with SIM-less terminals requiring only the use of Marino Phonepal Call Cards. No SIMS means less complications which means that you can provide a communication service for your Filipino crew with no extra expenses.

With Marino Phonepal, you’ll enjoy numerous benefits for your principal, agency and crew, including but not limited to:

Increases Crew productivity, job satisfaction and improves morale
Encourages crew retention and minimizes turnover
• Eliminates learning curve with new hires
• Saves cost incurred in training and hiring
Bridges the communication gap between Seafarers and their families.

Using the SMART Marino PhonePal terminal

How do I make a call when in Thuraya's coverage?

1. PhonePal call card. Please be careful not to over scratch as this will damage the PIN.
Keep the used top-up card as proof of ownership in case the credit is not loaded.

2. Check LCD. Ensure that and status indicator should be on

3. Lift the telephone handset and wait for the dial tone.

4. Perform the appropriate dialing procedure:

✓ For calls to Philippine cellular numbers
1. Dial 1477 + 14 Digit PIN then press OK
2. Dial Mobile Number followed by #
Ex. 1477 + 12345678901234 + 09187696294

✓ For calls to Philippine Landline Numbers
1. Dial 1477 + 14 Digit PIN then press OK
2. Dial Telephone Number followed by #
Ex. 1477 + 12345678901234 + 025113400

✓ For calls to Non-Philippine Numbers
1. Dial 1477 + 14 Digit PIN then press OK
2. Dial 00 + Country Code Area Code + Telephone Number followed by #
Ex. 1477 + 12345678901234 + 006582602424

5. When finished with your call, put the telephone handset back on the unit.

Marino Load cards are available in the following denominations:

Denomination Validity
100 units 30 days
200 units 60 days
300 units 75 days
500 units 120 days
1000 units 120 days

Marino Load Cards are available at:

Marino TextMate Partners

Also available at SMART booths in MARINA, POEA, at Domestic and International Airports, and through accredited distributors Sitetel and Comworks.

Marino Load cards are also available online at:

smartpinoyload.com/marino
comworksclickstore.ph