Giga Plan

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Go gig time with up to 10x more data vs. Smart’s previous data plans!

Surf as much as you want with
Smart’s BIGGEST data offers yet!
Introducing the all new Smart Postpaid Giga Plans.

 

Select your preferred Giga Postpaid Plan!

All Plans come with Unli All Net Texts
and your choice of FREE Value Added Services (VAS).



REGULAR PLAN

Get up to 10x more data
plus your choice of handset!

 

LINE-ONLY PLAN

User your current phone
and get up to 2x more data
with a Giga Postpaid SIM!

 
  REGULAR PLAN LINE-ONLY PLAN
PLAN 399   1GB Monthly Data
20 All Net Calls
Unli All Net Texts
PLAN 599 2GB Monthly Data
30 All Net Calls
Unli All Net Texts
4GB Monthly Data
30 All Net Calls
Unli All Net Texts
PLAN 799 3.5GB Monthly Data
40 All Net Calls
Unli All Net Texts
7GB Monthly Data
40 All Net Calls
Unli All Net Texts
PLAN 999 5GB Monthly Data
50 All Net Calls
Unli All Net Texts
10GB Monthly Data
50 All Net Calls
Unli All Net Texts
PLAN 1499 9GB Monthly Data
60 All Net Calls
Unli All Net Texts
18GB Monthly Data
60 All Net Calls
Unli All Net Texts
PLAN 1999 12GB Monthly Data
70 All Net Calls
Unli All Net Texts
24GB Monthly Data
70 All Net Calls
Unli All Net Texts
PLAN 2499 15GB Monthly Data
80 All Net Calls
Unli All Net Texts
30GB Monthly Data
80 All Net Calls
Unli All Net Texts
PLAN 2999 18GB Monthly Data
90 All Net Calls
Unli All Net Texts
36GB Monthly Data
90 All Net Calls
Unli All Net Texts
 

Frequently Asked Questions

Are there different types of Giga Plans?

Yes!

There are 2 types of Giga Plans.
Customers may pick whether they would prefer Giga Plans with or without handset (line-only).
For better appreciation, please refer to below:

Smart Postpaid Giga Plans (with handset)
Plan Inclusions/MSF Plan 599 Plan 799 Plan 999 Plan 1499 Plan 1999 Plan 2499 Plan 2999
Consumable amount 0 0 0 0 0 0 0
All-Net Calls (mins./mobile networks) 30 40 50 60 70 80 90
All-Net SMS (mobile networks) Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Data Volume Allowance 2gb 3.5gb 5gb 9gb 12gb 15gb 18gb
VAS Content Interchangeable monthly
 
Smart Postpaid Giga Plans (with handset)
Plan Inclusions/MSF Plan 399 Plan 599 Plan 799 Plan 999 Plan 1499 Plan 1999 Plan 2499 Plan 2999
Consumable amount 0 0 0 0 0 0 0 0
All-Net Calls (mins./mobile networks) 20 30 40 50 60 70 80 90
All-Net SMS (mobile networks) Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Data Volume Allowance 1gb 4gb 7gb 10gb 18gb 24gb 30gb 36gb
VAS Content Interchangeable monthly

*Smart and TNT calls are Php 4.00/minute (VAT-inclusive)
*Excess Globe. TM and Sun calls are Php 7.50/minute (VAT-inclusive)

What would happen to Surf Plus and iPhone Plans?

GIGA Plans will now replace Surf Plus and iPhone plans offering up to 18GB per month for regular GIGA plans and up to 36GB per month for line-only GIGA plans.

How about the handset offers tied up to both plans?

They will be carried on to Giga Plans.

Ex:
Alcatel Pixi 4 Choix is currently FREE on Surf Plus Plan 599
The same handset will still be FREE on Giga Plan 599

iPhone 6s (16gb) is currently FREE on iPhone Plan 2499
The same handset will still be FREE on Giga Plan 2499

Are my FREE apps still available similar to Surf Plus and iPhone plans?

Yes! Still the same list of apps and the same data allocation for all offers.

What are those Apps?

Apps, short for Applications, are various mini-programs that may be installed on your phone. With Giga plans, there are several apps you may choose from, for FREE, and can be changed, monthly!

I noticed VAS content says “interchangeable monthly”, what does this mean?

You may pick their choice of app per month! You may choose to stay with your previously chosen app, or change to other apps available for Surf Plus!

What apps are available to me?

APP Service Description
Spinnr Spinnr music streaming Unlimited music streaming to Spinnr via website (spinnr.ph) or app
Facebook Facebook Access Unlimited Access to Facebook (including likes and posts, clicking external links might incur data charges. Facebook messenger is not included)
Email Email access (Yahoo Mail and Gmail) Email via email provider app or built-in email client on handset, up to 500MB. Usage in excess of the allocated allowance will be charged against your monthly Data Volume Allowance. Beyond this, it will be charged at regular rate of P5/15 minutes
YouTube YouTube Access Video streaming via Youtube website or app, up to 600MB. Usage in excess of your allocated allowance will be charged against your monthly Data Volume Allowance. Beyond this, it will be charged at regular rate of P5/15 minutes
Line Line (Chat only, non-voice) Unlimited Access to Line via text only, sending files or using calls might incur data charges
Viber Viber (Chat only, non-voice) Unlimited Access to Viber via text only, sending files or using calls might incur data charges
Whatsapp Whatsapp (Chat only, non-voice) Unlimited Access to Whatsapp via text only, sending files or using calls might incur data charges
Facebook Messenger Facebook Messenger (Chat only, non-voice) Unlimited Access to Facebook Messenger via text only, sending files or using calls might incur data charges
Waze Waze access Unlimited navigation via Waze
Instagram Instagram access Checking and posting of updates up to 200MB (Including video clips). Usage in excess of the allocated allowance will be charged against your monthly Data Volume Allowance. Beyond this, it will be charged at regular rate of P5/15 minutes.
Twitter Twitter access Checking and posting of updates up to 200MB. Usage in excess of the allocated allowance will be charged against your monthly Data Volume Allowance. Beyond this, it will be charged at regular rate of P5/15 minutes.

Change your app monthly!

Scenario 1:
You selected Waze but you want to continue this until the next month.
No need to re-subscribe to My Smart app for the renewal of same app.

Scenario 2:
You selected Waze, but mid-month, you decide to pick Viber as your next FREE app
Viber will now be the next FREE app starting the next bill cut-off date. Waze will now be priced at regular rates if used.

In case I forgot the FREE app I have chosen, how can I retrieve it?

You may access My Smart app, via View Balance Details to check the FREE app inclusion for the month.

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How do I select my FREE app monthly after the first month?

Your FREE app for the next cut-off can be selected using your handset via My Smart App. You may choose your FREE app even before your next bill cut-off date.

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How will I know my bill cut-off date and I haven’t chosen my next app yet?

A notification will be sent to inform that you still have 24 hours to change your FREE app via mySmart App. Otherwise, your current FREE app will be renewed for the next bill cut-off.

What will happen if I still try to change the queued FREE app for the next cut-off?

The Smart mySmart App will not allow you to change by displaying an error prompt.

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I noticed that you offered line-only plans, how can I maximize this?

Subscriber must at least have an Android or Apple device, or any smartphone to maximize their data usage. One must also download My Smart App on their handset. This is compatible on iOS or Android devices. If handset is Windows or Blackberry OS based, customer may contact Smart Postpaid hotline to switch their VAS on *888 or 02-888-1111.

I am a current plan holder of Surf Plus 599 with Unlimited Calls to Smart and TNT, I noticed that you don’t offer this anymore, can I still apply for retention on this plan?

Surf Plus Plan 599 subscribers who wish to retain their current plans may be able to do so. This is still with handset offers.

I am a current plan holder of Surf Plus 399, what would happen to me should I apply for retention?

Subscriber may wish to retain (not renew) their line but it is suggested to upgrade instead to Giga Plan 399 (Line-Only) as it has better plan component.

Surf Plus Plan 399
Unlimited Tri-Net Text
100mb mobile data
No Calls

Giga Plan 399
Unlimited All-Net Texts
1gb mobile data
20 mins. All-Net Calls

I am a current plan holder of Surf Plus 599, can I migrate to Giga Plan 599 without any charge?

Absolutely! Current plan holders may opt to do change plan (within the same plan) without any pre-termination charge at all.

How about other plans?

Yes, you still can! You may actively switch to depending on your plan value.

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Will the subscriber be reminded once mobile data allowance is nearly reached?

Yes, our system will automatically detect it and an SMS will be sent to reminding you that you’re near mobile data limit.

If I use more than my FREE data allocation, can I still avail of data flexibundles?

Yes, registration to Flexibundles is allowed. This will be charged on top of your monthly service fee.

What happens if I exceed my FREE data allowance?

Regular Anti-Bill Shock applies (ABS).

What if I did not exceed the maximum usage for ABS?

You will only be billed according to your usage which is P5/15 minutes in excess of the data allowance.

Some FREE app offers have limits, how will I know if I go beyond them?

You will receive separate SMS notifications:
First for near-consumption of FREE app data allocation.
Second for full consumption of FREE app data, stating your succeeding mobile data usage will now be charged against your monthly Data Volume Allowance. If you have consumed fully-consumed this, you shall be charged with regular browsing rates.