Your secure, friendly connection to Smart Customer Care

Manage your prepaid or postpaid accounts, view and pay bills, or activate an array of Smart services. Web Connect gives you control of your account anytime, anywhere you are!

New user? Register now to access the following:

Mobile Subscribers
  • Bills Viewing
  • Account Management
  • Service Activation/Deactivation
  • Inquiries
Smart Bro Subscribers
  • Balance inquiry
  • Bills Viewing
  • Aftersales Requests
Smart Load Retailers
  • Load Wallet Inquiry
  • Request for Statement of Account (for personalized accounts)
  • Request for Blocking of Load Wallet due to Lost SIM

All Web Connect services are free of charge.

Visit the new sandbox!